Jobs

PRODUCT & CUSTOMER SERVICE ADMINISTRATOR (12/7/2024)

JOB RESPONSIBILITIES

Primary Tasks

- Assisting with adding new products to our websites: Good English skills required, technical understanding of the product, basic image editing for product images.

- Helping with Customer Support via our ticketing system and telephone: Prioritising and filtering emails to the correct department, answering basic questions, forwarding support cases over to manufacturers and following up to ensure customer satisfaction.

- Social Media posts: Periodic product advertising etc.

- Assisting around the warehouse - helping to add new stock on arrival, helping dispatch parcels at the end of each day.

- Processing/testing returned items.

Secondary Tasks

- Occasional order picking/packing.
- Researching new products to stock.

Beneficial Qualities

- Experience with drone flying/quadcopter building/fixed wing model flying/any other form of Radio Control.

- Technical experience with diagnosing and fixing quadcopters.

- Video editing/YouTube video reviews/content.

Applicants must be comfortable working in an office with a small, friendly dog.

Appropriate remuneration for the correct candidate.

Based at our warehouse in Fleetwood, UK.

Please forward your CV and a covering letter to jobs @ hobbyrc.co.uk (Email only please / not telephone)